Privacy Policy
Last updated: February 2026
Eat Vermont is built on trust. We collect only what we need to run the platform and will never sell your data. Here is exactly what we collect, why, and how you can control it.
Contents
1.What Information We Collect
Account Information
When you create an Eat Vermont account, we collect your name, email address, and a hashed password. We do not store plain-text passwords.
Payment Information
Membership payments are processed by Stripe. We never receive or store your raw card number, CVV, or full card details. Stripe returns a payment method token and a customer ID, which we store to manage your subscription. You can review Stripe's privacy practices at stripe.com/privacy.
Usage and Location Data
If you grant location permission in the Eat Vermont mobile app, we use your device's GPS to show nearby places and improve search results. Location data is used only in-session and is not stored on our servers. On the web, we may derive a general region from your IP address for analytics purposes only.
Analytics
We use Google Analytics 4 (GA4) to understand how visitors use the site — pages visited, session duration, and general geographic region. GA4 data is aggregated and anonymized. You can opt out via browser extensions or the opt-out mechanism described in the Your Rights section.
2.How We Use Your Information
Membership Management
We use your account information to authenticate you, manage your subscription tier, and process renewals and cancellations through Stripe.
Personalization
We may use your saved places, search history, and region to surface relevant content — farms, restaurants, events, and stories that match your interests.
Communications
We send transactional emails (receipts, password resets, membership reminders) and, if you opt in, a periodic newsletter about Vermont food and new places on the platform. You can unsubscribe from marketing emails at any time via the link in each email.
Platform Improvement
Aggregated usage data helps us understand which features are useful, which places need better information, and how to improve the overall experience.
3.Data Storage and Security
Where Your Data Lives
Account and membership data is stored on our Django backend hosted on secure, encrypted servers in the United States. We use HTTPS for all data in transit. Passwords are hashed using industry-standard algorithms (bcrypt) and are never stored in plain text.
Payment Security
All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. We store only your Stripe Customer ID and subscription status — never raw card data.
Data Retention
We retain your account data for as long as your account is active. If you delete your account, we delete your personal information within 30 days, except where retention is required by law (e.g., payment records for tax compliance, which are retained for 7 years).
5.Your Rights
Access and Portability
You may request a copy of the personal data we hold about you at any time by emailing privacy@eatvermont.com. We will respond within 30 days.
Correction
You can update your name and email address directly from your account dashboard. For other corrections, contact us at privacy@eatvermont.com.
Deletion
You may delete your account from your account dashboard at any time. This permanently removes your profile, saved places, and personal data. Subscription records required for tax compliance are retained as described above.
Opt-Out of Analytics
You can opt out of GA4 analytics by installing the Google Analytics Opt-out Browser Add-on (tools.google.com/dlpage/gaoptout) or by using a browser with built-in tracking protection.
Marketing Emails
Every marketing email includes an unsubscribe link. You can also opt out by emailing privacy@eatvermont.com.
6.Contact
Privacy Questions
For any questions, concerns, or requests regarding this policy or your personal data, please contact us at privacy@eatvermont.com. We aim to respond within 5 business days.
This policy may be updated from time to time. We will notify members of material changes via email. Continued use of Eat Vermont after changes are posted constitutes acceptance of the revised policy.
Questions? privacy@eatvermont.com